Steps Description
Once you are registered on the portal, you'll receive an email confirmation. Each request should include essential details such as the type of data, the required analysis, and any specific parameters or objectives for the project.
Once submitted, our team will review your request to ensure that all necessary information has been provided. If additional details are required, we will reach out for clarification.
Depending on the complexity of your project, a consultation may be scheduled with one of our bioinformatics experts.
Before analysis begins, all data must be uploaded to our secure servers. We support secure data transfer methods, including SFTP. If needed, assistance with data transfer can be arranged upon request.
Once the data is received and reviewed, the appropriate bioinformatics pipeline is initiated. We utilize a variety of standardized and custom pipelines based on project requirements, leveraging the nf-core framework and our in-house developed tools.
After the analysis, quality control steps are applied to ensure data integrity and reliability. Any issues identified during QC will be reported back to the user, and reanalysis can be arranged if necessary.
Once the analysis is complete, results will be shared with the user via SFTP. If required, we offer additional consultation sessions to assist with the interpretation of results.
We offer continued support even after results are delivered. Whether it's re-analysis, further customization, or guidance on data interpretation, our team is available to assist as needed.
Billing is handled transparently, with the final cost calculated based on CPU hours, bioinformatician work hours, and any additional services. A detailed invoice will be provided, outlining the cost breakdown.